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about us

YOUR PARTNER FOR INNOVATIVE RAW MATERIALS

Foto von unserem Firmensitz in Norderstedt
We are a well established and experienced trading company founded in Hamburg in 1963. At that time as well as nowadays we supply raw materials to the Western European industries. Our constantly expanding delivery programme consists of fillers and additives, which meet today’s stringent requirements, be they environmental, fire resistant, reinforcement or thixotropic. All light weight fillers have been moved from Heinrich Osthoff-Petrasch GmbH & Co. KG to the sister company OMEGA MINERALS Germany GmbH, to meet rising demand and to meet the very high quality requirements for our sophisticated light weight fillers.

SOURCES OF THE WORLD


Our purchasing managers travel world-wide to find raw materials which meet these requirements. We do not only aim to introduce you to these raw materials; more importantly we want to ensure that the logistical chain of supply to you as a client, operates smoothly and without delays. With own logistic centers in Hamburg, Bielefeld and Stuttgart we guarantee ‘just in time’ delivery.

OUR PROGRAMME


We are a specialist in fillers, as well as thickeners / thixotropes. Our materials will improve the following properties of your final product:

- reinforcement
- high temperature resistance
- rheological adjustment

We always do our utmost to increase our programme to fulfil the rising demand of our customers. We also pay great attention to ensuring that our fillers are not harmful to health and comply with regulations.

QUALITY SYSTEMS


Importing raw materials globally is a challenge. Test standards, quality control procedures and marketing philosophies of our suppliers vary from country to country. Therefore we test all new raw materials with great care before building them into our programme. It goes without saying that the raw materials must be of consistent quality and we insist that our suppliers have a quality management system that match ISO standards. Indeed, as a supplier to the European Automotive Industry we have to give an undertaking to supply a raw material of a constant quality for at least five years, once qualified. Thus do our customers rely on us. Our quality management system which is ‘state of the art’ allows us to monitor all working processes and prior to delivery to our customers each and every consignment of raw material is checked by our licensed laboratory. You will also find the certificate of our quality management system as a PDF file on our homepage.

OUR CONCEPT FOR YOUR SUCCESS


Our sales staff will consult with you on site the best way to ensure maximum efficiency of our materials in your formulations and in close co-operation with you we can develop the right technical solutions. Our own basic research can often provide custom made formulations thus saving you time consuming trials which could be better spent in other research and development activities. We are specially proud of our ‘construction kit concept’ which allows us to adjust the composition of the raw material to your specific requirements.

WE CARE FOR YOU


All sales or technical enquiries made by our existing potential customers will find a dedicated response from one of our staff members who regard themselves as partner in your concerns. Our modern computer system with internet access to site and e-mail ensures that our staff has up to date information on each contract at all times and can therefore provide immediate and above all, friendly service. Our weekly quality meetings, required by our quality management systems strengthens our team spirit and the will for continuous improvement in that quality. At all times we are eager to be of assistance.